Effective Date: 02/10/2025
This Privacy Policy explains how Innovation Foods FZE (“Wonder Proteins,” “we,” “our,” or “us”) collects, processes, stores, and protects personal data obtained through this website and related online services (the “Website”).
By accessing or using the Website, you acknowledge that you have read and understood this Privacy Policy.
1. Data Controller
The data controller responsible for the processing of personal data is:
Innovation Foods FZE
SPC Free Zone, E311, Sheikh Mohammed Bin Zayed Rd, Al Zahia, Sharjah, U.A.E
Jurisdiction of Incorporation: United Arab Emirates
Email: contact@wonderproteins.com
Where required under applicable laws (including GDPR, UAE PDPL, and Saudi PDPL), we may appoint a Data Protection Officer (“DPO”) or a local representative. Details will be provided upon request.
2. Data We Collect
We may collect the following categories of personal data:
• Identification Data: Name, company name, job title.
• Contact Data: Email address, phone number, postal address.
• Communications Data: Content of enquiries submitted via forms or correspondence.
• Technical Data: IP address, device identifiers, browser type, operating system, and usage logs.
• Marketing & Analytics Data: Information from cookies, pixels, and similar technologies, subject to consent where required.
We do not intentionally collect data from individuals under the age of 16.
3. Legal Basis for Processing
We process personal data only where a lawful basis exists, including:
• Contractual necessity: To provide products or services.
• Legal obligation: To comply with applicable regulations.
• Consent: For marketing, cookies, or where required by UAE PDPL, Saudi PDPL, or GDPR.
• Legitimate interests: To operate, secure, and improve the Website, except where such interests are overridden by data subject rights.
Where local law requires express consent (e.g., UAE PDPL, Saudi PDPL), such consent will be obtained prior to processing.
4. Purpose of Processing
Personal data may be processed for:
• Responding to enquiries and providing product information.
• Processing sample or partnership requests.
• Conducting analytics to improve Website functionality.
• Sending marketing communications (subject to consent).
• Complying with legal and regulatory requirements.
5. International Data Transfers
Personal data may be transferred outside the jurisdiction in which it is collected (including to the European Union, the United Arab Emirates, the Kingdom of Saudi Arabia, and the United States).
Where such transfers occur, we implement safeguards consistent with:
• EU GDPR: Standard Contractual Clauses or adequacy decisions.
• UAE PDPL: Transfer only to countries with adequate protection or via contractual guarantees.
• Saudi PDPL: Transfer only in accordance with applicable regulations and supervisory authority approval, where required.
6. Data Sharing
We do not sell personal data. We may share personal data with:
• Service providers acting on our behalf (hosting, analytics, IT, logistics).
• Professional advisers (legal, accounting, audit).
• Authorities where disclosure is legally required.
All third-party recipients are bound by confidentiality and data protection obligations.
7. Data Retention
Personal data will be retained only for as long as necessary for the purposes described in this Policy, or as required by applicable law. After expiry of the retention period, data will be securely deleted or anonymised.
8. Data Subject Rights
Subject to applicable law, you may have the following rights:
• Right of access to your personal data.
• Right to rectification of inaccurate or incomplete data.
• Right to erasure (“right to be forgotten”).
• Right to restrict processing.
• Right to object to processing, including direct marketing.
• Right to data portability (where technically feasible).
• Right to withdraw consent at any time, without affecting lawfulness of prior processing.
Requests to exercise these rights can be submitted to contact@wonderproteins.com. We will respond within timelines required by law (typically 30–45 days).
9. Cookies and Tracking Technologies
The Website uses cookies and similar technologies for analytics and marketing. Where required by law, consent will be obtained before placing non-essential cookies.
You may adjust your browser settings to refuse cookies; however, some functionality may be limited.
10. Security Measures
We implement appropriate technical and organisational measures to safeguard personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.
11. Children’s Data
The Website is not directed at children under the age of 16. We do not knowingly collect personal data from children.
12. Changes to This Policy
We may amend this Privacy Policy from time to time. Updates will be published on this page with a revised effective date.
13. Contact Information
If you have any questions or requests regarding this Privacy Policy or our data practices, please contact:
- Email: contact@wonderproteins.com
- Phone: +971 50 164 8049
Last Updated: 02/10/2025
Welcome to www.wonderproteins.com (“Website”), operated by Innovation Foods FZE (“Company,” “we,” “our,” or “us”). By accessing or using this Website, you agree to be bound by the following Terms & Conditions. If you do not agree, please do not use our Website.
1. Use of the Website
- The Website is provided for informational purposes about our products and services.
- You agree not to misuse the Website for unlawful, harmful, or disruptive activities.
2. Intellectual Property
- All content on this Website, including text, images, logos, and design, is owned by or licensed to Wonder Proteins / Innovation Foods FZE.
- You may not reproduce, distribute, or use any content without our prior written consent.
3. Data Collection
- By using our Website, you acknowledge our collection of data as outlined in the Privacy Policy.
- You agree that information you provide is accurate and does not infringe the rights of others.
4. No Warranties
The Website is provided “as is” without warranties of any kind, whether express or implied. We do not guarantee that the Website will always be available, error-free, or secure.
5. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any damages arising from the use of our Website.
6. External Links
Our Website may contain links to third-party websites. We are not responsible for the content or practices of those sites.
7. Changes to Terms
We may update these Terms & Conditions from time to time. Continued use of the Website constitutes acceptance of the updated terms.
8. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the United Arab Emirates.
9. Contact Us
For any questions about these Terms, please contact:
- Email: contact@wonderproteins.com
- Phone: +971 50 164 8049
